I received an error - what now?

I received an error - what now?

Errors and how to fix them

We all hate errors and our team has gone to great lengths to ensure that eWaiverPro is stable and error free for everyone. 

Sometimes, however, problems do happen. The good news is that 99% of them are fixed by clearing your web browser's cache. Each web browser stores files on your individual device (computer, laptop, tablet or smartphone) to speed up the loading of pages. Sometimes these files become outdated and need to be refreshed. 

Clearing your cache is simple and takes about 10 seconds, and below is a super helpful website with guidance on how to do this on most popular browsers:

APPLE DEVICES: https://clear-my-cache.com/apple-mac-os.html

WINDOWS DEVICES: https://clear-my-cache.com/windows.html

Experience an error after clearing your cache? 

On the device you're experiencing the error with, are you able to access other websites such as apple.com or google.com?

  • YES? Reboot your computer, tablet or smartphone and try again.
  • NO? Check your internet connections and when that is back up please try again. 

Still experience an error after rebooting your device and verifying your Internet connection is working? 

Email support@ewaiverpro.com

    • Related Articles

    • How can our clients get a copy of their waiver?

      We have made it simple for your clients, guests, patients and customers to automatically get a copy of their signed waiver (as a downloadable PDF) right after signing. Log into your account and head to Waiver Templates Edit your waiver template Click ...

    • How to Setup Bookeo Sync

      Syncing eWaiverPro with your bookeo account is incredibly simple and only takes a few seconds. Login to https://ewaiverpro.app From the home screen click Integrations Activate Bookeo and click Settings Click the LINK BOOKEO Button this will launch ...

    • How to Setup MailChimp Sync

      Setting up MailChimp Sync with eWaiverPro is simple. Create a new API Key from MailChimp (https://mailchimp.com/help/about-api-keys/) To generate the MailChimp API key, follow the following steps. Navigate to the API Keys section of your MailChimp ...

    • Integrating Acuity Scheduling with eWaiverPro

      Integrating Acuity Scheduling with eWaiverPro Using a Zapier Template Overview The integration of Acuity Scheduling with eWaiverPro makes the process of collecting digital waivers from customers who book appointments seamless. With eWaiverPro's ...

    • Our Terms and Conditions

      General Terms and Conditions for all Subscriptions: All monthly and annual subscription or upgrade plans are non-returnable and non-refundable. You may change your subscription preferences to your account. No refunds will be given due to subscription ...