What happens to my data if I cancel my account?

We hate to see you leave, but in the event you your account account, all client data and waiver PDF's remain accessible in our system for approximately 30 days.

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We highly recommend that you visit the Import / Export section of your account and download your waivers and data in the event you cancel your account. 

If you have a seasonal business, please contact us so we can put your account on a $5/month seasonal hold plan instead of cancelling it.

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• How to Cancel Your Account

  We hate to see our clients leave, but if you must cancel your account we have made it simple: In accordance with our security, privacy, and data retention policies; the account owner is the only person who initiate the cancellation from within their ...

• What customer data can be collected?

  You can collect any data from your clients you require: Name Email Phone Address Emergency Contacts Photo or ID Upload Hotel Info Experience Levels Please do not collect social security or credit card numbers in your waivers.

• Can Customer Data be Exported and Used with Other System?

  Absolutely! eWaiverPro makes it simple to download all your PDF waivers and your customer's data. Our system saves all the data that you choose to collect in each waiver and makes it available as a CSV export. You can automated exporting your ...

• Transferring Your eWaiverPro Account

  Have you sold your business and need to transfer your eWaiverPro account to new owners? No problem, simply complete the transfer request document by clicking the following link: https://ewaiverpro.app/edoc/account-transfer After we receive the ...

• What happens if we exceed our monthly allowance?

  What happens if we exceed our monthly allowance? If you are on a month-to-month plan, if you exceed your allowance we charge you a $0.15 (15¢) per waiver fee. Example: going over your allowance by 100 waivers would be a $15 charge. If you are on an ...