How To
Waiver Dashboard
A single location to view all your completed waivers. Our Waiver Dashboard has been developed to provide a simple place to find, verify and view your completed waivers. Basic Settings: Hovering your mouse over "Filter Records" expands a dropdown ...
Transferring Your eWaiverPro Account
Have you sold your business and need to transfer your eWaiverPro account to new owners? No problem, simply complete the transfer request document by clicking the following link: https://ewaiverpro.app/edoc/account-transfer After we receive the ...
Integrating Acuity Scheduling with eWaiverPro
Integrating Acuity Scheduling with eWaiverPro Using a Zapier Template Overview The integration of Acuity Scheduling with eWaiverPro makes the process of collecting digital waivers from customers who book appointments seamless. With eWaiverPro's ...
How do I get assistance getting setup?
We offer complimentary onboarding and setup for all accounts both when you first signup and ongoing, should you want to add new waiver templates or make other adjustments to your account as your business needs change. If you would like assistance ...
How can our clients get a copy of their waiver?
We have made it simple for your clients, guests, patients and customers to automatically get a copy of their signed waiver (as a downloadable PDF) right after signing. Log into your account and head to Waiver Templates Edit your waiver template Click ...
Setup QR Codes
eWaiverPro has a built-in QR Code Generator for your eWaivers It's simple to setup your QR Code! Head over to the Waiver Management module, find your waiver and click edit. Click the Advanced Settings Tab Slide the toggle on Create a Custom QR Code ...
How to Cancel Your Account
We hate to see our clients leave, but if you must cancel your account we have made it simple: In accordance with our security, privacy, and data retention policies; the account owner must initiate the cancellation from within their account. The ...
I received an error - what now?
Errors and how to fix them We all hate errors and our team has gone to great lengths to ensure that eWaiverPro is stable and error free for everyone. Sometimes, however, problems do happen. The good news is that 99% of them are fixed by clearing your ...
How to manage staff and team members
Managing Team Members is simple. Click Team Members from the menu on the left, or from the buttons on the dashboard From here you can add / edit / delete team members. To Add a Team Member: Click the green Add Member button A window will appear Enter ...
How to Setup Bookeo Sync
Syncing eWaiverPro with your bookeo account is incredibly simple and only takes a few seconds. Login to https://ewaiverpro.app From the home screen click Integrations Activate Bookeo and click Settings Click the LINK BOOKEO Button this will launch ...
Adding users to your eWaiverPro account?
Absolutely - you can create as many users as for your eWaiverPro account as needed. Team members all require a name and unique email address to gain access to your eWaiverPro account. There are 4 types of users: Account Owner (Owner is the person who ...
What if I don't use Bookeo?
There's no problem if you don't use Bookeo, in fact the majority of our clients do not. eWaiverPro is designed to work as a stand-alone, universal digital waiver platform; however our software also works with Zapier⚡️ and any of the hundreds of ...
Replacement for Paper Waivers
eWaiverPro vs Paper Waivers Why use eWaiverPro as opposed to paper waivers... it's a question we're asked often. The answer is simple; there are realistically zero benefits to paper waivers; and even the idea that paper is cheaper is not accurate as ...
Do you offer seasonal plans?
Our pricing and monthly waiver allowances are considered the best in the industry, but with that there are situations that need something different. 99% of the time, our Annual Plans are ideal for seasonal or on/off businesses. By paying for 10 ...
Accepted Currencies and Supported Credit Cards
eWaiverPro processes credit cards through Stripe. Stripe supports processing payments in 135+ currencies, allowing you to charge your subscription in your native currency, having it automatically converted to USD. If the charge currency differs from ...
How does the 14 day trial work?
All new eWaiverPro accounts come with a 14 day free trial. During the 14 day trial period you have 100% access to every feature and function of the plan you've selected, Monthly Plans: After the 14 days you free trial will turn into a paid account, ...
Does testing use up your monthly allowance?
Does testing use up your monthly allowance? Great question - we give every account an extra 10 waivers as a cushion so you can test without worrying about using your monthly allowance. Need more, simply email us and we'll add more.
Is our customer data secure?
Your data's security is a top priority for us. Our website is SSL secured, our host's servers are located in the USA, are PCI compliant and all data is scanned daily for malware. Credit card transactions are securely processed directly through ...
Does eWaiverPro Run on Mobile Devices
Absolutely! eWaiverPro is 100% mobile optimized We designed eWaiverPro to work on all modern mobile devices using iOS or Android, so your guests can sign their waivers with ease and without scrolling or zooming. From the administrative side, ...
How Long Until Waiver Email or SMS are Sent after a Booking?
Every system is different, but it will typically take around 90 seconds for the Please Sign Your Waiver email & SMS notifications to be sent after a reservation is made in Bookeo or other platforms
I don't like fees - how can I get eWaiverPro for free?
Hate fees? Hate Subscriptions? Don't want to pay for eWaiverPro? We've got you covered! Refer friends, colleagues, frenemies or competitors to eWaiverPro and you'll receive a $25 service credit for each referral that subscribes to a new account after ...
What happens to my data if I cancel my account?
Your data is important! In the event you cancel a paid account, your client data and waiver PDF's remain accessible in our system for approximately 30 days. We highly recommend that you visit the Import / Export section of your account and download ...
Are electronic waivers legally binding?
Are electronic waivers legally binding? Yes, electronic waivers are generally enforceable in most states and in most countries, and are a tool to warn people of the risks of participating in an activity. They disclaim liability by getting people to ...
Can minors be added to a waiver?
Absolutely! In fact, a parent or guardian can add unlimited minors on a single waiver and include the information that you require for each minor. Name Date of Birth Relation Emergency Phone Notes Photos etc... There is no limit to the information ...
How Do I Contact eWaiverPro?
We want to hear from you, and contacting the team at eWaiverPro is simple! You can reach us in many ways: Visit https://ewaiverpro.com/contact From any page on https://ewaiverpro.com, click the icon at the bottom right of your screen Email ...
System Requirements
eWaiverPro is designed to run on most any device connected to the Internet, just as most websites will run on them. In order to ensure stability, privacy and functionality, eWaiverPro requires devices with at least the specifications below: Minimum ...
Our Terms and Conditions
General Terms and Conditions for all Subscriptions: All monthly and annual subscription or upgrade plans are non-returnable and non-refundable. You may change your subscription preferences to your account. No refunds will be given due to subscription ...
What's the different between a waiver url and a kiosk url
Great question! Basic Answer: The Waiver URL is for participants to sign using their devices; used on your website and in emails, and can redirect to the page of your choice after signing. The Kiosk URL is for participants to sign using your device; ...
Do we provide waiver templates?
Do we provide waiver templates? A waiver is a legal agreement between you and your guests, clients or patients. Because of this, we strongly recommend having an attorney draw-up your particular waiver since it's a legal document with the specific ...
Zapier AI & Automation
Use Zapier to connect, sync & automate your eWaiverPro account with more than 5,000 apps and online services. Q: What exactly is Zapier? A: Zapier is an online service that "connects and automates" thousands of different online services to work with ...
What happens if we exceed our monthly allowance?
What happens if we exceed our monthly allowance? If you are on a month-to-month plan, if you exceed your allowance we charge you a $0.15 (15¢) per waiver fee. Example: going over your allowance by 100 waivers would be a $15 charge. If you are on an ...
What customer data can be collected?
eWaiverPro has been designed to help you collect valuable customer data on everyone who completes a waiver. You can configure your waiver to collect the customer data that you want, pretty much without limit. During the waiver setup you can select ...
Can eWaiverPro be used with other booking platforms or customized
Yes, eWaiverPro has a dedicated integration with Bookeo, one of the most popular booking systems used today. Plus, with the addition of a complete Zapier⚡️ Integration, eWaiverPro connects with over 350 different Booking and Scheduling systems. You ...
How Many Custom Events can be Added?
We've made it simple to add your own Custom Event names, Tour Guide Names, or Tattoo Artist names so your customers can select what, or who, they will be working with. There is no limit to the number waivers you can setup, and no limit to the number ...
Can Customer Data be Exported and Used with Other System?
Absolutely! eWaiverPro makes it simple to download all your PDF waivers and your customer's data. Our system saves all the data that you choose to collect in each waiver and makes it available as a CSV export. You can automated exporting your ...
How to selectively display Bookeo events in kiosk & dashboard
By default, eWaiverPro will populate every event you have in Bookeo. If you have events that aren't active or don't use waivers, you can hide them. It's simple to selectively display and limit the type of events your participants see in the waiver ...
I accidentally deleted my Bookeo API, how do I get it back?
Accidentally delete or clear your Bookeo API key? No worries, it's simple to get it back. Login to Bookeo with the Owner's credentials Click Account from the very top menu Click Applications from the list Click on eWaiverPro 2.0 from the options ...
How to Setup MailChimp Sync
Setting up MailChimp Sync with eWaiverPro is simple. Create a new API Key from MailChimp (https://mailchimp.com/help/about-api-keys/) To generate the MailChimp API key, follow the following steps. Navigate to the API Keys section of your MailChimp ...
How do my customers sign their waivers?
Signing Waivers is Simple! We've developed eWaiverPro to be a simple, quick and power digital waiver system for your business. When setting up your waiver you create a unique "Waiver URL" that your customers can click to sign. An example would be: ...